Effective Date: 12/15/2024

Welcome to Route 5 Car Wash LLC. These Terms of service (“Terms”) govern your access to and use of our services, memberships, website, and related interactions. By accessing our services, purchasing a membership, or engaging with us in any capacity, you agree to comply with and be bound by these Terms. Please read them carefully, as they constitute a legally binding agreement between you and Route 5 Car Wash LLC.

1. Acceptance of Terms

By using our services, you confirm that you have read, understood, and agreed to these Terms, as well as our Privacy Policy. If you do not accept these Terms, you must immediately discontinue use of our services.

We reserve the right to modify or update these Terms at any time without prior notice. Changes will become effective immediately upon posting on our website. Continued use of our services constitutes your acknowledgment and acceptance of the modified Terms.

2. Eligibility

Age Requirement: The services are intended for individuals 18 years or older.

Parental Consent: Users under the age of 18 must use the services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

By submitting personal information on behalf of another individual, you confirm that you have their authorization to do so.

3. Membership Program

Subscription and Renewal

Memberships automatically renew each month unless canceled by providing 7 days’ written notice to [email protected].

Memberships remain active through the end of the billing cycle. No refunds or credits are issued for unused or partial periods.

Payment failures may result in suspension or termination of membership benefits.

Service Coverage

Memberships are valid for ONE registered vehicle only and are non-transferable.

Members are entitled to one car wash per day during operating hours.

Membership covers exterior car washes only. Additional services, such as hand-applied tire shine ($4 per application), are available for an additional fee.

Vehicle Eligibility

Membership is not available for:

  • Commercial vehicles, such as taxis, limousines, delivery vans, fleet vehicles, or vehicles primarily used for business purposes and larger vehicles and pick-up trucks.
  • Memberships are strictly limited to privately owned vehicles used for personal purposes.
  • Route 5 Car Wash LLC reserves the right to terminate memberships immediately for vehicles deemed ineligible under this policy.

4. Payments and Billing

A valid credit or debit card is required for enrollment in our membership program.

Membership fees are non-refundable, and no credits will be provided for unused services or partial periods.

Price Adjustments: Route 5 Car Wash LLC reserves the right to adjust membership pricing at any time. Changes will take effect in the next billing cycle.

5. Privacy Policy

Your use of our services is governed by our Privacy Policy, which details how we collect, use, and protect your personal information. By using our services, you consent to these practices.

6. Vehicle Inspection and Liability

Inspection Policy

Customers are responsible for inspecting their vehicles for pre-existing damage before using our services.

Limitation of Liability

Route 5 Car Wash LLC is not responsible for:

  • Damage to non-factory components, such as antennas, roof racks, or aftermarket modifications.
  • Pre-existing damage, including rust, scratches, or loose moldings.
  • Damage caused by weather, natural disasters, or factors beyond our control.

7. Prohibited Activities

Users of our services may not:

  • Use our services for illegal purposes or activities.
  • Tamper with, reverse-engineer, or exploit our systems, website, or equipment.
  • Use bots, scrapers, or other automated tools to interfere with our services.
  • Violate any applicable local, state, or federal laws.
  • Violations of this section may result in suspension, termination, and potential legal action.

8. Arbitration and Dispute Resolution

Binding Arbitration

Disputes arising from these Terms or our services will be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Exclusions from Arbitration

Disputes involving claims under $5,000.00 may be filed in small claims court in the Superior Court of New Jersey, Bergen County Vicinage, Small Claims Section, provided they remain within its jurisdiction and are pursued individually.

Injunctive Relief

Route 5 Car Wash LLC may seek injunctive relief in court for violations of intellectual property or confidentiality without waiving arbitration rights for other claims.

Confidential Proceedings

All arbitration proceedings, filings, orders, and awards will remain strictly confidential unless disclosure is required by law or agreed upon by the parties.

Arbitration Rules and Costs

Arbitration will occur in Bergen County, New Jersey, unless otherwise agreed in writing.

Each party will bear its own legal fees and arbitration costs unless the arbitrator determines otherwise.

Consolidated or class arbitrations are not permitted.

Class Action Waiver

All disputes must be pursued individually. Class actions, collective actions, or group proceedings are not allowed.

9. Termination of Services

Route 5 Car Wash LLC reserves the right to suspend or terminate access to services for violations of these Terms or at our discretion.

10. Intellectual Property

All content, trademarks, and intellectual property associated with our services are owned by Route 5 Car Wash LLC or its licensors. Unauthorized use, copying, or distribution is prohibited.

11. Feedback

By submitting feedback or suggestions, you grant Route 5 Car Wash LLC a royalty-free, perpetual license to use and incorporate such feedback without compensation. Feedback must not include confidential information.

12. Limitation of Liability

To the fullest extent permitted by law:

  • Route 5 Car Wash LLC’s total liability is capped at $150, regardless of the nature of the claim.
  • We are not responsible for indirect, incidental, or consequential damages, including loss of profits or data.

13. Amendments

We may update these Terms at any time. Changes will be posted on our website and take effect immediately for new users or at the start of the next billing cycle for existing members.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of New Jersey, without regard to conflict-of-law principles. Disputes not subject to arbitration must be resolved exclusively in the Superior Court of New Jersey, Bergen County Vicinage.

Both parties waive the right to a jury trial.

15. Contact Information

For inquiries, cancellations, or disputes, contact us at:

Email: [email protected]

By using Route 5 Car Wash LLC’s services, purchasing a membership, or visiting our website, you acknowledge and agree to these Terms of Service.

Thank you for choosing Route 5 Car Wash LLC.